Commercial janitorial supplies are products and equipment used for cleaning and maintaining various types of facilities, such as offices, schools, hospitals, restaurants, and more.   In addition, services in this area will also include washroom hygiene solutions

MRO CBRE Categories

Washroom Solutions 

General MRO

Heavy Production

GPO Healthcare

These items typically support maintenance, repair and operational activities in the following areas - filtration equipment, HVAC support, industrial supplies, electrical supplies, pipes / valves /  fittings, safety and building supplies

MRO products and services in this area includes bearings, belts, chains, couplings, gears, motors, etc. which are essential to maintaining the performance and efficiency of client machinery and equipment

Healthcare group purchasing organizations (GPOs) are the sourcing and purchasing partners to hospitals (98% of all U.S. Hospitals utilize a GPO).  Benefits of GPO's include lower costs, improved efficiencies, enhanced quality and increased innovation 

MRO Tail Spend

Tail spend is described as the high-volume and low-value transactions that take place within an organization – typically accounting for 80% of the supply base, 20% of overall spend, and largely limited to indirect spending

MRO  (Maintenance, Repair & Operating supplies) in CBRE encompasses the following areas:   

1. Category Definition

2. High Level Strategy / Objectives 

3. Category Maturity

MRO-003 Ver 1.2 (Dec  23)

Confidential & Proprietary | 2023 CBRE Inc.

  • Client value 
  • Cost management 
  • Diversity
  • Innovation
  • Performance management
  • Supplier Partner selection 
  • T&C's
  • Cost of acquisition 

Maturity

Criteria

  • Low / Medium
  • Low / Medium
  • Low / Medium
  • Low / Medium
  • Medium
  • Medium
  • Medium
  • High 
  • Leverage scale of CBRE to deliver value to client
  • Varied by region - unbundling opportunity / maturity
  • Diverse could given more focus / weighting on sourcing events
  • Innovation in some areas but not universal - best practice sharing
  • Development proposed for some regions with metrics implementation 
  • Tools to drive spend to appropriate supplier partners  
  • MSA's / PSA's consistent approach / advice needed 
  • Catalogues and other automation including P2P solutions 

Status

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MRO

Category Definition & Scope

Market Intelligence  

Market Intelligence  

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